F.A.Q.
How long will it take for my order to be delivered?
We strive for the following delivery times:
- The Netherlands: Orders before 4pm will delivered next day
- European Union: between 3-5 workdays
- International: between 7-14 workdays
Please note that during and around holidays, deliveries will take longer.
Do I have to pay shipping for my return items?
Shipping costs will not be refunded, unless there was a mistake in delivery caused by us.
Can I receive a refund if I return an item?
Yes, but only if your return request is made within 14 days of your original order. (Also the SALE items)
Where can I ask all my questions?
On the page “Contact” you will find a question form.
We will answer as soon as possible.